Effective Date: April 22, 2026

FloorTileUSA (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit FloorTileUSA.com.

1. Purpose of This Policy

This Privacy Policy explains what information we collect, how we use it, and your rights regarding your personal data. By using our website, you agree to the terms outlined in this policy.

2. Children’s Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children. If we become aware that such data has been collected, we will delete it promptly.

3. Information We Collect

Personal Information:

• Name, email address, phone number (if submitted)
• Billing/shipping details for purchases

Automatically Collected Information:

• IP address and device type
• Browser type and usage data
• Pages visited and interaction data

4. How We Collect Information

• Forms, purchases, and account interactions
• Cookies and tracking technologies
• Analytics tools (e.g., Google Analytics)

5. How We Use Your Information

• Process transactions and provide services
• Improve website performance and user experience
• Respond to inquiries and customer service requests
• Send updates or promotional communications (if opted in)

6. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. You can control cookie settings through your browser. Disabling cookies may affect site functionality.

7. Third-Party Services

We may use third-party services such as payment processors, analytics providers, and advertising partners. These third parties may collect information in accordance with their own privacy policies.

8. Data Sharing

We do not sell your personal information. We may share data with trusted partners solely for business operations such as order fulfillment, analytics, or legal compliance.

9. Data Security

We implement reasonable technical and organizational measures to protect your personal information. However, no system can be guaranteed 100% secure.

10. Your Privacy Rights

California Residents (CCPA/CPRA):

• Right to know what personal data is collected
• Right to request deletion of personal data
• Right to opt out of data sharing (if applicable)

General Rights:

• Access, correct, or delete your personal information
• Withdraw consent for data processing

11. Do Not Track Signals

Some browsers offer “Do Not Track” signals. Currently, there is no universal standard for responding to these signals, but we aim to respect user preferences where feasible.

12. Policy Updates

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.

Do Not Sell or Share My Personal Information

FloorTileUSA does not sell your personal information for monetary compensation. However, we may share certain information with third-party advertising, analytics, or marketing partners for purposes such as improving our services, measuring performance, or delivering relevant advertisements.

Under California law, this type of sharing for cross-context behavioral advertising may be considered a “sale” or “sharing” of personal information.

California residents have the right to opt out of the sale or sharing of personal information. You may exercise this right by adjusting your browser settings, using opt-out preference signals such as Global Privacy Control (GPC), or contacting us through FloorTileUSA.com.

If we receive a valid opt-out preference signal, we will process it in accordance with applicable law.

13. Contact Information

If you have questions about this Privacy Policy or your data, please contact us through the website contact form or at:

Website: FloorTileUSA.com